Abstract:
Corporate activities have a major impact on society environment, thus the concern and
pressure on corporate activities become a recurrent theme. Especially, the operations
of corporates in the built environment is highly violated with the well-being of employee,
customer, society, and environment. To overcome the impacts of the built environment
operation, corporates need to adopt an effective management practice within the built
environment as a part of their social responsibility. Facilities Management (FM) is a
profession, which manages the built environment effectively. Therefore, this research
aimed at assessing the value addition of FM in social responsibilities of the corporates
through effective built environment management practices. Initially, situational analysis
was conducted to identify the existing CSR practices in Sri Lanka and then the FM value
added practices in key areas of CSR were found to achieve the aim. A qualitative
research approach was adopted and seven (07) semi-structured expert interviews were
carried out for data collection and two (02) interviews were carried out to validate the
findings. The results of the content analysis revealed that CSR practices are relatively
at a low level in Sri Lanka. As well as, most of FM professionals are involved in the
operational and tactical level function. However, facilities managers perform energy
management, water management, waste management, asset management and
maintenance management, health and safety, stakeholder management, compliance
management, risk management, procurement and contract management and workplace
management roles in an organisation. Throughout those FM practices, part of CSR of
an organization could be fulfilled.
